Commander Echo™

The Commander Echo™ line from JTECH Medical brings advanced levels of sophistication and versatility to portable evaluation and outcome assessment equipment. Only a single console is required for up to 20 testing instruments. The console is wireless and automatically collects data, stores results, computes statistics and prompts you for the next test when testing in a series. The Commander Echo Console also allows you to select tests, delete unwanted information, and more with a simple joystick operation. All these features help you collect and record objective data faster and easier.

Commander Echo Instrument Potential Problems

Problem

Probable Cause

Possible Solution

Instrument does not appear to respond to the charger. The LED does not light. 

Bad Connection or Inoperable Battery 

Check the USB daisy chain connection to the charger and the instrument. If the daisy chain connections appear to be good, remove all other devices and try connection the instrument to a different USB connection on the USB dais chain.  If the LED does not light up after 60 minutes, contact JTECH Customer Service for repair options.

The enter button will no longer click when pressed. 

Possible damaged switch 

Please contact JTECH Support for repair options 

Instrument LED blinks rapid RED and then stos after a few seconds on any attempt to turn the instrument on. 

Dead battery Indicator 

Charge the instrument for one complete cycle (up to 6 hours) and attempt to use it again. 

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