Problem: Device does not turn on and/or the LED does not blink when trying to turn on.

Probable Cause: The device software has locked up or the battery charge is fully depleted.

Possible Solution: Use reset pin to press the reset switch through the reset pin hole on the device. If the device still does not turn on, connect the device to the charger for 1 hour. If the device turns on after 1 hour, allow the device to continue charging. Otherwise contact JTECH support for repair options.