Tracker Wired (Legacy)

Objective outcome assessment via computerized range of motion testing. Protocols for cervical, thoracic, and lumbar spine as well as upper and lower extremity allow for complete documentation of injury or impairment. Patient’s test history can be graphically displayed to document treatment efficacy, justify continuation of treatment or identify maximum medical improvement.

When attempting to calibrate or use your Tracker Legacy Instruments, you may be presented with a Null symbol, ø.  If you see this symbol, Tracker does not have a connection to your instruments.

Please try the following steps to connect to your devices:

  • Please power off the interface box
    • Disconnect the Interface box from the computer but unplugging the serial cable.
      • If using a serial to USB adapter, please unplug both the usb and serial sides to the adapter.
    • Disconnect the device cables from the devices and from the interface box. 
    • Plug all cables back into their appropriate positions.
    • Power on the interface box
  • Open device manager on the computer.  (Hold the Windows key and press r.  Type in devmgmt.msc and press enter)
    • Find and expand Ports (COM & LPT)
    • Locate the COM port that your Tracker box is using.  If you are using a serial to USB adapter, find the listing that corresponds to the manufacturer (e.g., Keyspan)
      • Record the COM port or make a mental note of the COM port number
    • Tracker 5 - Click System and select Communications Port.
      • Select the COM port that you recorded previously.
    • Tracker 4 - Please run C:\TrackMe\serial2.exe.
      • Select the COM port that you recorded previously.

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