Tracker Version 4 

Objective testing and accurate documentation are more important, and more affordable, than ever. Tracker from JTech Medical gives you the tools to raise the level of your patient evaluations, documentation, outcomes tracking, patient education/retention and billable services.

Whenever a function in Tracker™ is performed that would normally play sound, an error message is generated by Windows.  The error reads: 

The computer is likely not equipped with the appropriate software/hardware to play multimedia sound files.  Tracker will attempt to play audio as long as the multimedia sound is enabled.

1) Click "System" on the main menu of Tracker

2) Choose "Sound" from the list of choices

3) Change the setting from "Multimedia" to "Off"

4) Attempt the operation again


NOTE: This is a workaround for an issue that must be addressed separately to be fully resolved. The appropriate hardware and software drivers must be installed for sound to work properly.

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