Refer to this help section when you run Tracker™ and attempt ANY OPERATION WHICH REQUIRES THAT A PATIENT BE SELECTED (i.e. selecting a patient, entering exam data, generating reports), and Tracker crashes with the following message:
Tracker has encountered a problem and needs to close. We are sorry for the inconvenience.
This error signature includes
The Tracker Version 4 software can generate errors during various database related functions if database settings are not consistent in both the Trackme.ini file and the BDE Administrator. Verify that the values are consistent for all of the following listings.
The path which follows each listing should match exactly with the path which was verified in step 2a.
b) If the path does not match the known database location and the path in step 2a, modify it manually
NOTE: IF THE NETDIRECTORY REFERENCES A PATH THAT DOES NOT ACTUALLY EXIST, THIS CAN CAUSE TRACKER TO CRASH TO THE DESKTOP WHEN THE DATABASE IS ACCESSED