logo tracker 5

Tracker Version 5

Tracker Version 5 Software is the heart of the Tracker Functional Testing and Documentation System. With our most intuitive interface ever, Tracker Version 5 Software simplifies patient file management, provides comprehensive Intake and Physical/Neurological documentation, seamlessly integrates all Tracker 5 modules (like Objective Inclinometry for Range of Motion, Hand Evaluation, FCE and Impairments), and streamlines report writing.

Problem: Device does not turn on and/or the LED does not blink when trying to turn on.

Probable Cause: The device software has locked up or the battery charge is fully depleted.

Possible Solution: Use reset pin to press the reset switch through the reset pin hole on the device. If the device still does not turn on, connect the device to the charger for 1 hour. If the device turns on after 1 hour, allow the device to continue charging. Otherwise contact JTECH support for repair options.

Add a Comment

Help Us Improve!

While perusing our support articles, if you find an article confusing or you feel it could be written better, just click add a comment and leave your concerns.  

Our Customer Service department will attempt to address your concerns as soon as possible.  Thank you for helping JTECH help you☺