When the "Create Report" button is pressed, the JobSite™ software does not respond. The user is not prompted to save a report file, no error message is given and the program remains responsive to input.
The record being accessed contains an illegal character (such as "\" or "/") which the software cannot process.
1) Navigate through the software to the appropriate record
2) Modify the record to remove the illegal character
3) Attempt the operation again
Receiving Error Message: Cannot perform operation on a closed dataset
Refer to this help section when you attempt to perform any functions in the JobSite™ software which would utilize the database, an error appears which reads:
[TABLE NAME] CANNOT PERFORM OPERATIONS ON A CLOSED DATASET
A common table to report this issue is ORG.DB which contains the organizations listed in the software. JTECH software requires that the user be logged into the computer with full permission to read, write, and modify the required files. The user should consult an administrator or take other steps to acquire full administrative privileges on the computer.